Inproceedings: an article in a conference proceedings.
Title of the conference
Annual Conference of the Administrative Sciences Association of Canada Proceedings - Case Track Division
This case describes the measurement and evaluation of the high performance principles of people management in a retail bank by a consulting company. The case serves as a platform for students to deliberate on what is involved in an organization’s quest to achieve competitive success through its workforce. A unique strength of the case is that students are asked to quantitatively test their arguments with data provided in an excel sheet that accompanies the case. The case is intended as an integrative case across organizational behavior, management science and communication. The organizational behavior teaching purpose is included to demonstrate that effective people management is associated with competitive advantages. For management science, the case serves to practise correlation and regression analyses. For communication, the case allows students to prepare a presentation that effectively communicates the complex and comprehensive results of their analyses.
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