Barling Financial is a subsidiary of US-based Apple Financial and is the sixth largest asset-management company in Canada. The assistant supervisor of client services is confronted by a customer service representative who has been experiencing ongoing sexual harassment from a co-worker. The assistant supervisor must investigate the situation and determine what to do next. Supplementary cases 'Barling Financial: Sexual Harassment (B)', (9B01C015), 'Barling Financial: Sexual Harassment (C)', (9B01C016) and 'Barling Financial: Sexual Harassment (D)', (9B01C017) follow the sequence of events.