Article: article from journal or magazin.
Frequency and determinants of urgent requests to home care agencies for community-dwelling elderly.
Home health care services quarterly
Publication types: Comparative Study ; Journal Article ; Research Support, Non-U.S. Gov't - Publication Status: ppublish
We analyzed a one-year case series and performed a longitudinal (4 month) cohort analysis of urgent requests made to home care agencies by and for their > or = 65 years old clients in order to estimate the frequency of unscheduled services delivered by home care agencies and to identify risk factors. All 40 home care agencies located in a Swiss region were included in the study and we registered 3,816 urgent requests (75/1,000 > or = 65 years residents per year). Among home care users, the presence of a urinary catheter, incontinence and the need for assistance in bathing were predictors of unscheduled services. Resources should be planned in order to help home care teams to handle unexpected, disruptive clusters of urgent requests that may compromise their scheduled activities.
Activities of Daily Living, Aged, Aged, 80 and over, Appointments and Schedules, Cohort Studies, Health Services Needs and Demand, Home Care Agencies, Home Care Services, Humans, Longitudinal Studies, Male, Risk Factors, Switzerland, Utilization Review
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