Agreeable patient meets affiliative physician: How physician behavior affects patient outcomes depends on patient personality
Details
Serval ID
serval:BIB_22C381A7DE9B
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Agreeable patient meets affiliative physician: How physician behavior affects patient outcomes depends on patient personality
Journal
Patient Education and Counseling
ISSN
0738-3991
Publication state
Published
Issued date
03/2013
Peer-reviewed
Oui
Volume
90
Number
3
Pages
399-404
Language
english
Abstract
Objective
This study tests whether the personality trait of agreeableness in simulated patients moderates their reactions to the physician's behavior. We predicted that the more agreeable the participants, the more positive the interaction outcomes when they see a high affiliative physician as compared to a low affiliative physician.
Methods
Participants (60 students) watched videotaped excerpts (2 min each) of 4 physicians exhibiting a high affiliative behavior and of 4 physicians exhibiting a low affiliative behavior. Participants reported after each physician their satisfaction, trust, determination to adhere to the treatment recommendations, and their perception of the physician's competence. They also completed the agreeableness scale of the NEO-PI-R personality questionnaire.
Results
The higher the agreeableness scores of the participants, the higher was their trust with the high affiliative physicians as compared to the low affiliative physicians, their perception of the physician's competence, and their determination to adhere to the treatment.
Conclusion
Results confirmed that the more agreeable the simulated patients were, the better they reacted to a physician behavior that was high rather than low in affiliativeness.
Practice implications
These results suggest that the more agreeable patients are, the more important it is that physicians adopt a high affiliative behavior.
This study tests whether the personality trait of agreeableness in simulated patients moderates their reactions to the physician's behavior. We predicted that the more agreeable the participants, the more positive the interaction outcomes when they see a high affiliative physician as compared to a low affiliative physician.
Methods
Participants (60 students) watched videotaped excerpts (2 min each) of 4 physicians exhibiting a high affiliative behavior and of 4 physicians exhibiting a low affiliative behavior. Participants reported after each physician their satisfaction, trust, determination to adhere to the treatment recommendations, and their perception of the physician's competence. They also completed the agreeableness scale of the NEO-PI-R personality questionnaire.
Results
The higher the agreeableness scores of the participants, the higher was their trust with the high affiliative physicians as compared to the low affiliative physicians, their perception of the physician's competence, and their determination to adhere to the treatment.
Conclusion
Results confirmed that the more agreeable the simulated patients were, the better they reacted to a physician behavior that was high rather than low in affiliativeness.
Practice implications
These results suggest that the more agreeable patients are, the more important it is that physicians adopt a high affiliative behavior.
Keywords
Physician-patient communication, Agreeableness, Affiliativeness, Nonverbal behavior
Web of science
Create date
13/11/2014 14:21
Last modification date
20/08/2019 14:00
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