Understanding IT Transformation - An Explorative Study

Détails

ID Serval
serval:BIB_CC4D15CBFE02
Type
Actes de conférence (partie): contribution originale à la littérature scientifique, publiée à l'occasion de conférences scientifiques, dans un ouvrage de compte-rendu (proceedings), ou dans l'édition spéciale d'un journal reconnu (conference proceedings).
Collection
Publications
Institution
Titre
Understanding IT Transformation - An Explorative Study
Titre de la conférence
Proceedings of the 19th European Conference on Information Systems (ECIS 2011)
Auteur(s)
Möller  D., Legner  C., Heck  A.
Adresse
Helsinki, Finland
Statut éditorial
Publié
Date de publication
2011
Peer-reviewed
Oui
Langue
anglais
Résumé
Information technology has become a critical factor for enterprises of all sizes. However, after years of increasing business process digitisation, companies face various challenges: On the one hand, the number of information systems and the intensity of their use have significantly increased, and the IT landscape's inherent complexity requires a great deal of effort to change the existing information systems; on the other hand, companies are forced to continuously adapt to the fast-paced business environment and realise that their IT landscapes can no longer cope with the current and future business requirements. As IT is increasingly regarded as a hindering factor, companies launch IT transformation initiatives to overcome the dilemma of their overly complex IT landscapes.
The purpose of this article is to investigate the nature and characteristics of IT transformation. Using the resource-based view as a theoretical lens, we suggest conceptualising IT transformation as a fundamental IT capability and resource change. On the basis of three case studies, we analyse the changes in IT capabilities and resources in the course of IT transformation and explore their interplay with business capabilities. Our empirical results confirm the nature of IT transformation as a second-order change affecting technological and human IT resources' 'deep-structure'. From our cross-case analysis, we identify a set of technological IT capabilities induced by IT transformation as well as dynamic human IT capabilities required to manage this set's reconfiguration.
Mots-clé
IT transformation
Création de la notice
26/04/2011 21:23
Dernière modification de la notice
21/08/2019 6:12
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