Learning through obstacles in an interprofessional team meeting: A discursive analysis of a systemic contradiction

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Ressource 1Télécharger: Ros&Grossen_2020.pdf (362.43 [Ko])
Etat: Public
Version: Final published version
Licence: Non spécifiée
ID Serval
serval:BIB_A9C8AEEF0B79
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Institution
Titre
Learning through obstacles in an interprofessional team meeting: A discursive analysis of a systemic contradiction
Périodique
OUTLINES – CRITICAL PRACTICE STUDIES
Auteur⸱e⸱s
Ros Jenny, Grossen Michèle
Statut éditorial
Publié
Date de publication
01/12/2020
Peer-reviewed
Oui
Volume
21
Numéro
2
Pages
29-59
Langue
anglais
Résumé
Drawing both on cultural-historical activity theory and on a dialogical approach to discourse, this article expands a method of analysis developed by Engeström & Sannino (2011) to capture discursive manifestations of contradictions in an activity system. The data consist of recorded meetings of an interprofessional team working with persons living with both a mental handicap and psychiatric disorders. The mission of this team is to coordinate socio-educative and psychiatric work. A sequence taken from one of these meetings was submitted to a step-by-step discourse analysis, and examined how the participants negotiated and managed the obstacles met with in their daily work. The analysis showed how an initial obstacle presented as a conflict was gradually turned into a critical conflict and finally into a dilemma between two rules: professional confidentiality and transparency towards the patient. It revealed how the participants collectively coped with this dilemma, and came to define it as a problem related to work organisation, and not only to interpersonal relationships. The study shows the importance of discourse processes in collaborative work and in fostering professional learning. It focuses upon discourse processes through which team members deal with obstacles in their daily work and provides a fine-grained analysis of systemic contradictions.
Mots-clé
cultural-historical activity theory, dialogical discourse analysis, team meeting, interprofessional collaboration, mental health care
Création de la notice
06/01/2021 12:11
Dernière modification de la notice
20/07/2022 7:12
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