The goal of this study was to identify threats to the physical and psychological balance of professional staff members and its causes. Based on the observation that the team members are working under stressful conditions, the need was felt to be proactive in the prevention of staff members' physical, cognitive and psychological exhaustion ("burn-out"). The documentation of team members' assessment of their working environment was felt to be an essential part of the strategy to be able to address adequately the concerns occasionally expressed verbally. For this general questions about the Agency as a whole, specific problems related to human resources management, issues related to the services provided by the Human Resources Services, and the personal evaluation of the interviewee's own situation were assessed. [...] [Author, p. 5]