There is a growing recognition in transitional justice research of the
crucial significance of context-appropriate measures of justice
practices and needs, which account for the diversity, locality, and
complexity of individuals’ experiences of the past. In this perspective,
this paper highlights the significance of oral history collections for
exploring pluralistic understandings of the personal past and their
relation to symbolic justice practices and needs. We argue that their
audio-visual dimension and multi-layered nature makes them a unique
qualitative data source that can contribute to a more realistic
assessment of justice concerns in transitional settings. As tools of
social dialogue and inclusive justice, they are also valuable means to
promote the mutual acceptance and recognition of suffering and
responsibility. We demonstrate how findings based on the analysis of
survey data collected in Bosnia-Herzegovina (BiH) can be enriched by
the exploration of oral history narratives from a dataset collected in
BiH.