Stress Perception in Public Organizations: Expanding the Job Demands - Job Resources Model by Including Public Service Motivation

Détails

Ressource 1Demande d'une copie Sous embargo jusqu'au 23/02/2023.
Accès restreint UNIL
Etat: Public
Version: Final published version
Licence: Tous droits réservés
ID Serval
serval:BIB_1B3DE74449B2
Type
Article: article d'un périodique ou d'un magazine.
Collection
Publications
Institution
Titre
Stress Perception in Public Organizations: Expanding the Job Demands - Job Resources Model by Including Public Service Motivation
Périodique
Review of Public Personnel Administration
Auteur⸱e⸱s
Giauque David, Anderfuhren-Biget Simon, Varone Frédéric
Statut éditorial
Publié
Date de publication
02/2013
Peer-reviewed
Oui
Volume
33
Numéro
1
Pages
58-83
Langue
anglais
Résumé
Although stress has been a longstanding issue in organizations and management studies, it has never been studied in relation to Public Service Motivation. This article therefore aims to integrate PSM into the job demands-job resources model of stress in order to determine whether PSM might contribute to stress in public organizations. Drawing upon original data from a questionnaire in a Swiss municipality, this study unsurprisingly shows that "red tape" is an antecedent of stress perception, whereas satisfaction with organizational support, positive feedback, and recognition significantly decrease the level of perceived stress. Astonishingly, the empirical results show that PSM is positively and significantly related to stress perception. By increasing individuals' expectations towards their jobs, PSM might thus contribute to increased pressure on public agents. Ultimately, this article investigates the "dark side" of PSM, which has been neglected by the literature thus far.
Mots-clé
PSM, stress perception, job resources, job demands, public organizations
Création de la notice
09/02/2012 10:33
Dernière modification de la notice
21/11/2022 8:26
Données d'usage