Physician nonverbal adaptability leads to positive outcomes

Details

Serval ID
serval:BIB_F9C2D10C02F0
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Title
Physician nonverbal adaptability leads to positive outcomes
Title of the conference
nonverbal behavior preconference of the annual meeting of the Society for Personality and Social Psychology, Austin, Texas
Author(s)
Carrard  V., Schmid Mast  M., Cousin  G.
Publication state
Published
Issued date
02/2014
Abstract
Patients differ on how much they want their physicians to treat them in a dominant way. Some patients prefer more paternalistic physicians; others prefer their physicians to show a partnership building interaction style. Research suggests that the match between a patient's preferences for a specific physician interaction style and the physician's actual behavior is related to positive consultation outcomes. Therefore, we posit that if physicians adapt their nonverbal behavior according to their patients' preferences, consultation outcomes will be positive. Based on videotapes of 33 general practitioners in consultation with two of their patients, we measured the difference between the physicians' nonverbal behavior presented towards each patient, the patient's preferences concerning physicians' interaction style, and patients' evaluation of consultation outcomes. Results show that the more the physicians adapt their nonverbal behavior according to their patients' preferences in terms of physician dominance behavior, the more positive the consultation outcomes are.
Create date
09/10/2014 13:55
Last modification date
20/08/2019 17:25
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