Maturity Models in Information Systems: A Review and Extension of Existing Guidelines

Details

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Version: Author's accepted manuscript
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Serval ID
serval:BIB_F7DAC07C42DC
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
Maturity Models in Information Systems: A Review and Extension of Existing Guidelines
Title of the conference
Proceedings of the Forty-Second International Conference on Information Systems
Author(s)
Mettler Tobias, Ballester Omar
Publisher
Association for Information Systems
Publication state
Published
Issued date
01/11/2021
Peer-reviewed
Oui
Language
english
Abstract

Maturity models (MM) enjoy great popularity among scholars and practitioners, particularly for addressing the novel challenges in IS design and management of IS projects. However, MM research is harshly criticized by rigor-centered academics because of methodological shortcomings. This is because existing design principles for MM development often are insufficiently applied. In this research, we conduct a scoping review of the academic MM literature. Informed by the analysis of MM literature, we pinpoint existing methodological weaknesses of MM research and offer suggestions on how to improve extant design principles for MM development. The presented guideline extensions apply to the complete MM design process from problem definition to results presentation and cover eight design principles. Our results contribute to increased relevance and rigor in MM research. Further, they motivate further research on empirically and longitudinally validating MM’s impact in practice and on the mechanisms of how MM supports organizational learning.
Keywords
design guidelines, maturity models, capability assessment models
Funding(s)
Swiss National Science Foundation / Programmes / 187429
Create date
29/09/2021 8:48
Last modification date
09/11/2021 6:40
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