Uses and practices of digital services in a situation of mobility: evolution versus revolution? The case of the Champs Elysées
Details
Download: Delaplace_et_al_2022_Uses and practices of digital services in a situation of mobility.pdf (2720.13 [Ko])
State: Public
Version: Final published version
License: CC BY-NC-ND 4.0
State: Public
Version: Final published version
License: CC BY-NC-ND 4.0
Serval ID
serval:BIB_F3FB3E026846
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Uses and practices of digital services in a situation of mobility: evolution versus revolution? The case of the Champs Elysées
Journal
European Planning Studies
ISSN
0965-4313
1469-5944
1469-5944
Publication state
Published
Issued date
02/09/2022
Peer-reviewed
Oui
Volume
30
Number
9
Pages
1824-1843
Language
english
Abstract
The ongoing digital revolution is transforming economic production systems as well as our daily lives. If the expectancies in terms of innovation and opportunities are very high on the supply side, little is known about the effective uses of digital tools by customers and the impact on them and their consumption patterns, especially in a situation of mobility. Tourism for example has been tremendously impacted by the digital transformation. It has changed the way people plan, book and travel, but also the way the stakeholders communicate on their destination. But it is also expected that mobile and wireless technologies change the tourist experience of the destination. Mobile devices could induce change in tourist behaviour at the last minute in situ. By using an analysis in terms of services, we suggest that suppliers and tourists in territories coproduce M-tourism services. These services depend on the tourist behaviour but also on the supply, which is available in the destination. Drawing on a survey conducted on the Champs Elysées in Paris in 2018, this paper analyses how different types of people (tourists, residents, workers, etc.) are using these digital services.
Keywords
Mobile devices, practices, Champs-Elysées, destination, tourism, smartphone
Web of science
Open Access
Yes
Create date
04/10/2024 12:42
Last modification date
08/10/2024 6:06