The dark side of office design: Towards de-humanization
Details
Serval ID
serval:BIB_E9AAD7A0F0BC
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
The dark side of office design: Towards de-humanization
Title of the conference
EGOS (European Group for Organization Studies)
Working group(s)
Taskin, Laurent
Address
Copenhagen
Publication state
Published
Issued date
2017
Language
french
Abstract
Recent research on flexible office designs have shown that open-plan and/or flex offices may not have the expected effects in terms of employees’ productivity, well-being, job satisfaction, organizational commitment, and retention. We argue in the present research that the dark side of such office designs may be explained by a general feeling of de-humanization, i.e. a re-emerging concept that has recently been operationalized in the field of organizational psychology. Adopting a mixed methods approach, we first administrated a quantitative survey to 534 employees working in a variety of office designs. Results show that the three specific office designs under study (i.e., cell, open-plan, and flex offices) were associated with different levels of de-humanization and that this feeling of de-humanization mediates their impact on employees’ psychological strains, job satisfaction, affective organizational commitment, extra-role performance, and turnover intentions. These findings led us to conduct, as a second step, 17 in-depth interviews with employees facing these various office designs in order to investigate how they resent their office designs and why they experience the feeling of de-humanization. The analysis of this qualitative material reveals three main mechanisms in the development of the feeling of de-humanization experienced as a consequence of office designs: a triple feeling of dispossession (of space, voice and professional mastery), a feeling of abandon and an injunction to adopt a modern behavior. The implications of our results are discussed both at the theoretical and practical levels.
Keywords
Flexwork , office design , de-humanization , management , HRM
Publisher's website
Create date
28/04/2022 15:03
Last modification date
28/04/2022 15:54