A satisfaction survey conducted on patients of a medico-legal consultation.

Details

Serval ID
serval:BIB_E18730238768
Type
Article: article from journal or magazin.
Collection
Publications
Title
A satisfaction survey conducted on patients of a medico-legal consultation.
Journal
Journal of Forensic and Legal Medicine
Author(s)
Romain-Glassey N., Gut M., Cathieni F., Hofner M.C., Mangin P.
ISSN
1878-7487 (Electronic)
ISSN-L
1752-928X
Publication state
Published
Issued date
05/2011
Peer-reviewed
Oui
Volume
18
Number
4
Pages
158-161
Language
english
Abstract
In 2006, a medico-legal consultation service devoted to adult victims of interpersonal violence was set up at the Lausanne University Hospital Centre, Switzerland: the Violence Medical Unit. Patients are received by forensic nurses for support, forensic examination (in order to establish medical report) and community orientation. In 2008, a telephone survey was conducted on patients. The objectives of the survey were to estimate the degree of patients' satisfaction and to document the use of the medical report by six questions. Among the 476 patients admitted to the VMU in 2007, 132 were interviewed. Their overall satisfaction was high with an average mark of 8.7/10. The medical report was used extensively by the interviewed victims (81%) for its primary function - to be produced as evidence. As the consultations are financed by public funds, these results were of interest for advocacy of long-lasting financial support.
Keywords
Satisfaction survey, legal medicine, patients, interpersonal violence, victims
Pubmed
Web of science
Create date
20/05/2011 16:47
Last modification date
20/08/2019 17:05
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