Managing Legitimacy in Complex and Heterogeneous Environments: Sustainable Development in a Globalized World
Details
Serval ID
serval:BIB_D7044CE70FA4
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Managing Legitimacy in Complex and Heterogeneous Environments: Sustainable Development in a Globalized World
Journal
Journal of Management Studies
ISSN
0022-2380
Publication state
Published
Issued date
02/2013
Peer-reviewed
Oui
Volume
50
Number
2
Pages
259-284
Language
english
Abstract
The sustainability problems with regard to the production, distribution, and consumption of goods and services increasingly challenge the legitimacy of corporations. The literature distinguishes three strategies that corporations commonly employ to respond to legitimacy problems: adapt to external expectations, manipulate the perception of their stakeholders, or engage in a discourse with those who question their legitimacy. We discuss three approaches to determine the appropriate response strategy: one-best-way approach, contingency approach, and paradox approach. We argue that in the face of heterogeneous environments with conflicting demands, corporations that follow a paradox approach are likely to be more successful in preserving their legitimacy than those that adopt one of the other two approaches. We develop a theoretical framework for the application of different response strategies and explore the management of paradoxes by way of structural, contextual, or reflective means.
Keywords
Corporate legitimacy, Corporate responsibility, Globalization, Institutional theory, Paradox, Sustainability
Web of science
Publisher's website
Create date
03/06/2014 12:55
Last modification date
21/08/2019 5:13