Development and national consensus finding on patient-centred high stakes communication skills assessments for the Swiss Federal Licensing Examination in Medicine.

Details

Serval ID
serval:BIB_D540B16B2BB5
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Development and national consensus finding on patient-centred high stakes communication skills assessments for the Swiss Federal Licensing Examination in Medicine.
Journal
Patient education and counseling
Author(s)
Bachmann C., Kropf R., Biller S., Schnabel K.P., Junod Perron N., Monti M., Berendonk C., Huwendiek S., Breckwoldt J.
ISSN
1873-5134 (Electronic)
ISSN-L
0738-3991
Publication state
Published
Issued date
07/2021
Peer-reviewed
Oui
Volume
104
Number
7
Pages
1765-1772
Language
english
Notes
Publication types: Journal Article ; Research Support, Non-U.S. Gov't
Publication Status: ppublish
Abstract
To describe and evaluate a consensus finding and expert validation process for the development of patient-centred communication assessments for a national Licensing Exam in Medicine.
A multi-professional team of clinicians and experts in communication, assessment and role-play developed communication assessments for the Swiss Federal Licensing Examination. The six-month process, informed by a preceding national needs-assessment, an expert symposium and a critical literature review covered the application of patient-centred communication frameworks, the development of assessment guides, concrete assessments and pilot-tests. The participants evaluated the process.
The multiple-step consensus process, based on expert validation of the medical and communication content, led to six high-stakes patient-centred communication OSCE-assessments. The process evaluation revealed areas of challenge such as calibrating rating-scales and case difficulty to the graduates' competencies and integrating differing opinions. Main success factors were attributed to the outcome-oriented process and the multi-professional exchange of expertise. A model for developing high stakes patient-centred communication OSCE-assessments was derived.
Consensus finding was facilitated by using well-established communication frameworks, by ensuring outcome-orientated knowledge exchange among multi-professional experts, and collaborative validation of content through experts.
We propose developing high-stakes communication assessments in a multi-professional expert consensus and provide a conceptual model.
Keywords
Clinical Competence, Communication, Consensus, Humans, Switzerland, Assessment, Federal licensing examination, Patient-centred communication
Pubmed
Web of science
Create date
29/12/2020 12:23
Last modification date
03/07/2021 6:32
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