Digitalize Building Permits Procedure : Canton of Valais, Switzerland
Details
Download: INPS22-0169.pdf (202.23 [Ko])
State: Public
Version: author
State: Public
Version: author
Serval ID
serval:BIB_D344FD6D986F
Type
A part of a book
Collection
Publications
Institution
Title
Digitalize Building Permits Procedure : Canton of Valais, Switzerland
Title of the book
Electronic Government and Electronic Participation : Joint Proceedings of Ongoing Research, PhD Papers, Posters and Workshops of IFIP EGOV and ePart 2015
Publisher
IOS Press
Publication state
Published
Issued date
2015
Editor
Tambouris E., Scholl H.J., Janssen M.F.W.H.A., Wimmer M., Tarabanis K., Gascó M., Klievink B., Lindgren I., Milano M., Panagiotopoulos P., Pardo T.A., Parycek P., Sæbø Ø.
Volume
22
Series
Innovation and the Public Sector
Pages
169-177
Language
english
Abstract
A growing interest in e-Government practices is currently expressed within public administrations. This paper describes the evolution of our study in the field of impacts of digitization on the management of administrative procedures. We present a full description of the methodology used, the assumptions and the analysis model on which our study is based. Due to its complexity and its interdepartmental characteristic, the building permit procedure is selected to be the representative administrative process of concern. As Swiss public administrations is the central subject of our research, a description of the relevant legal framework of the country is presented. Specifically, the case study of the Canton of Valais is described in detail. The experience gained from the semi-structured interviews conducted for this case study is exposed.
Create date
06/04/2017 11:39
Last modification date
21/08/2019 7:10