Smiling in a job interview: When less is more

Details

Serval ID
serval:BIB_CDA60F4CC362
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Smiling in a job interview: When less is more
Journal
The Journal of Social Psychology
Author(s)
Ruben M. A., Hall J. A., Schmid Mast M.
ISSN
0022-4545
Publication state
Published
Issued date
03/2015
Peer-reviewed
Oui
Volume
155
Number
2
Pages
107-126
Language
english
Abstract
Two studies examined the effect of applicants' smiling on hireability. In a pre-test study, participants were asked to rate the expected behavior for four types of applicants. Newspaper reporter applicants were expected to be more serious than applicants for other jobs. In Study 1, participants were randomly assigned to be an applicant or interviewer for a newspaper reporting job. Smiling was negatively related to hiring, and smiling mediated the relation between applicants' motivation to make a good impression and hiring. Hiring was maximized when applicants smiled less in the middle of the interview relative to the start and end. In Study 2, participants watched Study 1 clips and were randomly assigned to believe the applicants were applying to one of four jobs. Participants rated more suitability when applicants smiled less, especially for jobs associated with a serious demeanor. This research shows that job type is an important moderator of the impact of smiling on hiring.
Keywords
hiring decisions, impression management, interview context, nonverbal behavior, smiling
Web of science
Create date
10/11/2014 16:09
Last modification date
20/08/2019 15:48
Usage data