Fragebogen zur Behandlungszufriedenheit in der stationären Kinder- und Jugendpsychiatrie (FBZ-KJP) [Questionnaire on Treatment Satisfaction in Inpatient Child and Adolescent Psychiatry (FBZ-KJP) - Results of a Swiss Pilot Study]

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State: Public
Version: Final published version
License: CC BY-NC-ND 4.0
Serval ID
serval:BIB_B5D542AB3F49
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Fragebogen zur Behandlungszufriedenheit in der stationären Kinder- und Jugendpsychiatrie (FBZ-KJP) [Questionnaire on Treatment Satisfaction in Inpatient Child and Adolescent Psychiatry (FBZ-KJP) - Results of a Swiss Pilot Study]
Journal
Zeitschrift fur Kinder- und Jugendpsychiatrie und Psychotherapie
Author(s)
Della Casa A., Urben S., Hefti S., Wöckel L., Beutler H., Holzer L., Riedo V., Schimmelmann B.G., Schmid M.
ISSN
1422-4917 (Print)
ISSN-L
1422-4917
Publication state
In Press
Peer-reviewed
Oui
Language
german
Notes
Publication types: English Abstract ; Journal Article
Publication Status: aheadofprint
Abstract
Questionnaire on Treatment Satisfaction in Inpatient Child and Adolescent Psychiatry (FBZ-KJP) - Results of a Swiss Pilot Study Abstract. Objectives: Patient satisfaction is an established indicator for medical interventions. Existing questionnaires for the assessment of patient satisfaction in child and adolescent psychiatry are too global to target quality improvement in child and adolescent psychiatric hospitals. The assessment of patient satisfaction in child and adolescent psychiatry is very challenging because specific demands (development status, role of parents in treatment) have been taken into account. Therefore, an expert team leaded by the Swiss Society of Child and Adolescent Psychiatry developed a targeted instrument to assess patient satisfaction in both language regions (i. e., German and French). Methods: The article reviews the development of a new child and adolescent psychiatric questionnaire for the assessment of patient satisfaction as well as the findings of a survey conducted in a representative sample of 174 patients and 145 parents in six hospitals. Results: The internal consistency (Cronbach's α = .93) is excellent. The questionnaire has high levels of both convergence and face validity, and the correlation with the Client Satisfaction Questionnaire (CSQ-8) is ρ = .80 (patient-report) and .83 (parent-report). Furthermore, this questionnaire reveals the relative strengths and weaknesses of individual hospitals. The correlation between patient and parent assessment is, as expected, moderate (ρ = .29, for the total score and ρ = .39 for the CSQ-8). Conclusions: The Patient Satisfaction Questionnaire can be recommended to professionals as a standard for collecting data on client satisfaction within child and adolescent psychiatry.
Keywords
Fragebögen, Patientenzufriedenheit, Qualitätssicherung, Testgütekriterien, inpatient child and adolescent psychiatric/-psychotherapeutic treatment, inventory of patient satisfaction for child and youth mental health services, patient satisfaction, psychometric properties, questionnaires, stationäre kinder- und jugendpsychiatrische/-psychotherapeutische Behandlung, inpatient child and adolescent psychiatric/-psychotherapeutic treatment, inventory of patient satisfaction for child and youth mental health services, stationäre kinder- und jugendpsychiatrische/-psychotherapeutische Behandlung
Pubmed
Web of science
Create date
22/04/2022 18:15
Last modification date
14/05/2022 7:12
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