Brand Authenticity: An Integrative Framework and Measurement Scale

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Version: Author's accepted manuscript
Serval ID
serval:BIB_AD03C6C5E51E
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Brand Authenticity: An Integrative Framework and Measurement Scale
Journal
Journal of Consumer Psychology
Author(s)
Morhart F. M., Malär L., Guèvremont A., Girardin F., Grohmann B.
ISSN
1057-7408
Publication state
Published
Issued date
2015
Peer-reviewed
Oui
Volume
25
Number
2
Pages
200-218
Language
english
Abstract
Although brand authenticity is gaining increasing interest in consumer behavior research and managerial practice, literature on its measurement and contribution to branding theory is still limited. This article develops an integrative framework of the concept of brand authenticity and reports the development and validation of a scale measuring consumers' perceived brand authenticity (PBA). A multi-phase scale development process resulted in a 15-item PBA scale measuring four dimensions: credibility, integrity, symbolism, and continuity. This scale is reliable across different brands and cultural contexts. We find that brand authenticity perceptions are influenced by indexical, existential, and iconic cues, whereby some of the latters' influence is moderated by consumers' level of marketing skepticism. Results also suggest that PBA increases emotional brand attachment and word-of-mouth, and that it drives brand choice likelihood through self-congruence for consumers high in self-authenticity.
Keywords
Brand authenticity, Consumer self-authenticity, Brand authenticity scale, Brand authenticity measurement, Iconicity, Indexicality, Existentialism
Web of science
Create date
02/12/2014 11:03
Last modification date
20/08/2019 16:16
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