Entering the World of Individual Routines: The Affordances of Mobile Applications

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Serval ID
serval:BIB_A9690F860418
Type
Inproceedings: an article in a conference proceedings.
Collection
Publications
Institution
Title
Entering the World of Individual Routines: The Affordances of Mobile Applications
Title of the conference
Proceedings of the 36th International Conference on Information Systems (ICIS 2015)
Author(s)
Boillat  T., Lienhard K., Legner  C.
Address
Fort Worth, TX, USA
ISBN
978-0-9966831-1-1
Publication state
Published
Issued date
12/2015
Peer-reviewed
Oui
Language
english
Abstract
The IS discipline has a long tradition in investigating how new technologies affect work practices, but has mostly focused on the organizational level. With mobile applications, we are facing a new technology wave that is centered on the individual users. Despite their popularity, mobile applications' possibilities to enhance an individual's knowledge, skills, and competence in daily work practices have not been studied in a systematic way. Building on the concept of routines from organizational theory and insights from two field studies, we investigate mobile applications acting as material artifacts and their possibilities of goal-oriented actions in individual routines. Our main contributions
are the extension of Pentland & Feldman's generative system model and a set of affordances that mobile applications bring to individual routines. Our findings complement recent studies on routines at the organizational level and contribute to enhance artifact design knowledge for mobile applications beyond "interaction design".
Keywords
Individual routines, mobile applications, affordances, artifacts, qualitative research
Create date
14/11/2015 13:05
Last modification date
21/08/2019 7:10
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