Developing and Evaluating a Capacity-Building Intervention for Healthcare Providers to Improve Communication Skills and Awareness of Hard of Hearing and D/deaf Populations: Protocol for a Participative Action Research-Based Study

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State: Public
Version: Final published version
License: CC BY 4.0
Serval ID
serval:BIB_844962928117
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Developing and Evaluating a Capacity-Building Intervention for Healthcare Providers to Improve Communication Skills and Awareness of Hard of Hearing and D/deaf Populations: Protocol for a Participative Action Research-Based Study
Journal
Frontiers in public health
Author(s)
Bodenmann P. (co-first), Singy P., Kasztura M., Graells M., Cantero O., Morisod K., Malebranche M., Smith P., Beyeler S., Sebaï T., Grazioli V.S. (co-last)
ISSN
2296-2565 (Electronic)
ISSN-L
2296-2565
Publication state
Published
Issued date
2021
Peer-reviewed
Oui
Volume
9
Pages
615474
Language
english
Notes
Publication types: Journal Article ; Research Support, Non-U.S. Gov't
Publication Status: epublish
Abstract
Background: D/deaf and hard of hearing populations are at higher risk for experiencing physical and mental health problems compared to hearing populations. In addition, they commonly encounter barriers to accessing and benefiting from health services, which largely stem from challenges they face in communicating with healthcare providers. Healthcare providers commonly lack tailored communication skills in caring for D/deaf and hard of hearing populations, which lead to difficulties and dissatisfaction for both staff and D/deaf and hard of hearing communities. This research project aims to develop and evaluate a capacity-building intervention for healthcare providers with the goal of increasing their awareness of D/deaf and hard of hearing individuals' experiences with the healthcare system, their distinct needs, and improving their capacity to communicate effectively with this patient population. Methods: This research project features a participative action research design using qualitative and quantitative methods. Consistent with participative action research, the study will actively involve the target populations, key stakeholders and representative associations. The intervention will be developed and tested through iterative phases. The Integrated Model of Training Evaluation and Effectiveness will guide prospective evaluation of the intervention. The latter will involve qualitative and quantitative assessments in participants before and after the intervention and at 6-months follow-up. Discussion: Results will contribute to research aimed at decreasing barriers to accessing and benefiting from healthcare services for D/deaf and hard of hearing individuals. Findings will be presented to representative associations and political authorities, as well as disseminated at research conferences and in peer-reviewed journals.
Keywords
Communication, Health Personnel, Health Services Research, Hearing, Humans, Prospective Studies, D/deaf, capacity building intervention, hard of hearing, healthcare staff, participative action research
Pubmed
Web of science
Open Access
Yes
Create date
20/05/2021 13:13
Last modification date
21/07/2021 5:39
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