Mandatory communication skills training for oncologists: enforcement does not substantially impact satisfaction.

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State: Public
Version: author
Serval ID
serval:BIB_78DF0075246B
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Mandatory communication skills training for oncologists: enforcement does not substantially impact satisfaction.
Journal
Supportive Care In Cancer : Official Journal of the Multinational Association of Supportive Care In Cancer
Author(s)
Bourquin C., Stiefel F., Bernhard J., Bianchi Micheli G., Dietrich L., Hürny C., Wössmer B., Kiss A.
ISSN
1433-7339 (Electronic)
ISSN-L
0941-4355
Publication state
Published
Issued date
2014
Peer-reviewed
Oui
Volume
22
Number
10
Pages
2611-2614
Language
english
Notes
Publication types: Journal ArticlePublication Status: ppublish
Abstract
PURPOSE: Even though there is evidence that both patients and oncology clinicians are affected by the quality of communication and that communication skills can be effectively trained, so-called Communication Skills Trainings (CSTs) remain heterogeneously implemented.
METHODS: A systematic evaluation of the level of satisfaction of oncologists with the Swiss CST before (2000-2005) and after (2006-2012) it became mandatory.
RESULTS: Levels of satisfaction with the CST were high, and satisfaction of physicians participating on a voluntary or mandatory basis did not significantly differ for the majority of the items.
CONCLUSIONS: The evaluation of physicians' satisfaction over the years and after introduction of mandatory training supports recommendations for generalized implementation of CST and mandatory training for medical oncologists.
Keywords
Communication Skills Training, Medical oncologists, Satisfaction, Mandatory training
Pubmed
Web of science
Create date
16/09/2014 13:49
Last modification date
20/08/2019 15:35
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