Interviewer and Respondent Survey Quality Effects in a CATI Panel

Details

Serval ID
serval:BIB_6CA7E355AB91
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Interviewer and Respondent Survey Quality Effects in a CATI Panel
Journal
Bulletin de Méthodologie Sociologique
Author(s)
Lipps O.
ISSN
2070-2779 (online)
Publication state
Published
Issued date
2007
Peer-reviewed
Oui
Volume
95
Pages
5-25
Language
english
Abstract
Especially in panel surveys, respondent attrition, respondent learning, and interviewer experience effects play a crucial role with respect to data quality. We examine three interview survey quality indicators in the same survey in a cross sectional as well as in a longitudinal way. In the cross sectional analysis we compare data quality in the mature original sample with that in a refreshment sample, surveyed in the same wave. Because in the same wave an interviewer survey was conducted, collecting attitudes on their socio demography, survey attitudes and burden measures, we are able to consider interviewer fixed effects as well. The longitudinal analysis gives more insight in the respondent learning effects with respect to the quality indicators considered by considering the very same respondents across waves. The Swiss Household Panel, a CATI survey representative of the Swiss residential population, forms an ideal modelling database: the interviewer - respondent assignment is random, both within and across waves. This design avoids possible confusion with other effects stemming from a non-random assignment of interviewers, e.g. area effects or effects from assigning the best interviewers to the hard cases. In order to separate interviewer, respondent and wave effects, we build cross-classified multilevel models.
Create date
15/09/2009 9:12
Last modification date
20/08/2019 15:26
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