On the importance of the superior's interpersonal sensitivity for good leadership

Details

Serval ID
serval:BIB_31AAFCD44F7E
Type
Article: article from journal or magazin.
Collection
Publications
Title
On the importance of the superior's interpersonal sensitivity for good leadership
Journal
Journal of Applied Social Psychology
Author(s)
Schmid Mast M., Jonas K., Klöckner Cronauer C., Darioly A.
ISSN
0021-9029
Publication state
Published
Issued date
05/2012
Peer-reviewed
Oui
Volume
42
Number
5
Pages
1043-1068
Language
english
Abstract
This research is aimed at showing that interpersonal sensitivity (being attuned to and correctly inferring another person's thoughts and feelings) is an important aspect of what people expect from a good leader and that interpersonally sensitive leaders have more satisfied subordinates. In the first study, participants indicated how much they expected a good superior to be interpersonally sensitive (among other characteristics). People expect leaders to be interpersonally sensitive more so than subordinates. In the second study, participants interacted in same-gender dyads as leaders and subordinates. We measured subordinate satisfaction and leader interpersonal sensitivity. More interpersonally sensitive leaders had more satisfied subordinates. Interpersonal sensitivity is important for good leadership: It is expected from leaders, and it contributes to increased subordinate satisfaction.
Keywords
Job-satisfaction, Nonverbal cues, Emotional intelligence, Transactional leadership, Zero-acquaintance, Performance, Accuracy, Empathy, Meta-analysis, Emergence
Web of science
Create date
21/11/2014 14:30
Last modification date
20/08/2019 14:17
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