On the Drivers of Potential Customers' Interest in Long-term Care Insurance: Evidence from Switzerland

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Ressource 1Download: Risk Manage Insurance Review - 2022 - Fuino - On the drivers of potential customers interest in long-term care insurance.pdf (4039.20 [Ko])
State: Public
Version: Final published version
License: CC BY 4.0
Serval ID
serval:BIB_2EE4714D2539
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
On the Drivers of Potential Customers' Interest in Long-term Care Insurance: Evidence from Switzerland
Journal
Risk Management and Insurance Review
Author(s)
Fuino M., Ugarte A., Wagner J.
Publication state
Published
Issued date
2022
Peer-reviewed
Oui
Volume
25
Number
3
Pages
271-302
Language
english
Abstract
As the risks associated with aging start to materialize, societies become more aware of the financial consequences of long-term care (LTC). While limited coverage is available through social insurance in many countries, attractive offers of private products barely exist and a lack of knowledge about LTC insurance persists. Based on a novel survey on aging, health, and dependence conducted in Switzerland, this study aims to comprehend the key drivers that make individuals interested in buying care insurance products for themselves. Using models that combine features from both classical statistics and machine learning techniques, we depict the characteristics of potential buyers based on key economic, social, demographic, and political factors. We find that factors relating to the awareness and understanding of LTC are extremely relevant. Self-perceived health, behavior, and trust relationships between customers and insurers are important. Socio-economic factors only play a secondary role in the decision-making process. Our findings are relevant beyond the academic community and for policymakers and private insurers alike.
Keywords
long-term care insurance, care preferences, care costs, health literacy
Open Access
Yes
Funding(s)
Swiss National Science Foundation / Projects / 100018_169662
Create date
22/08/2022 16:44
Last modification date
03/10/2022 6:08
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