The basic premise of this paper is that a multi-actor multi-criteria decision-making approach, supported by a highly-visual
tool, is a strong candidate for assisting technology assessment and forecast. The analysis should involve multiple actors from
different industries and embed various perspectives in order to have a more complete picture of the technology environment.
To support this activity, we designed a GDSS that facilitates interaction with experts during the elicitation of preferences.
Moreover, emphasis was placed on enhancing visualization of the input data and outcomes, which could be highly
appreciated when conducting a distributed and unsynchronized Delphi study. In this paper we illustrate the application of this
tool in the context of the Swiss mobile payment industry.