Behavioral Queueing: An Agent Based Modeling Approach

Details

Serval ID
serval:BIB_11B79743E55F
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Behavioral Queueing: An Agent Based Modeling Approach
Journal
International Journal of Modeling and Optimization
Author(s)
Sankaranarayanan K., Delgado C., Larsen E. R., van Ackere A.
ISSN
2010-3697
Publication state
Published
Issued date
08/2012
Peer-reviewed
Oui
Volume
2
Number
4
Pages
408-412
Language
english
Abstract
Queueing research has a plethora of applications and has been an area of study spanning from telecommunications to economics. Traditionally, studies on queueing has mainly concentrated on design, performance and running of the service facility with customers arriving following a stochastic process. In this paper we take an agent based modeling approach to develop a behavioral model of a queueing system using Cellular Automata (CA). We study how adaptive expectation along with a simple information network (as defined by the CA) affects decision-making behavior among agents (customers).
Create date
20/11/2012 16:38
Last modification date
21/08/2019 5:15
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