Do Expectations of Risk Prevention Play a Role in the Adoption of Smart Home Technology? Findings from a Swiss Survey
Details
Serval ID
serval:BIB_05B057D9C8B7
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
Do Expectations of Risk Prevention Play a Role in the Adoption of Smart Home Technology? Findings from a Swiss Survey
Journal
Safety
Publication state
In Press
Peer-reviewed
Oui
Language
english
Abstract
Smart homes offer promising opportunities for risk prevention in private households, especially concerning safety and health. For instance, they can reduce safety risks by detecting water leakages quickly and support health by monitoring air quality. Current research on smart home technology predominantly focuses on usability, performance expectations, and cyber risks, overlooking the potential importance of risk prevention benefits to prospective users. We address this gap by utilizing data from a recent survey by Iten et al. (2024) to construct a structural equation model. Our overarching hypothesis is that prevention benefits and comfort considerations positively influence adoption. The results confirm the relevance of comfort, as suggested by previous research. In addition, the results reveal significant prevention benefits in safety and health, which are positively related to technology expectations and the intention to adopt smart homes. Furthermore, newly included variables such as technology affinity and active aging lifestyle emerge as indicators of potential smart home users, extending the knowledge of user characteristics beyond traditional sociodemographic indicators. The findings contribute to filling a gap in the current risk and technology literature and are also relevant for smart home device manufacturers and risk and insurance practitioners looking to evolve their business models.
Keywords
Prevention benefits, Risk management, Smart home adoption, Internet of things, Insurance
Open Access
Yes
APC
1557 CHF
Funding(s)
Swiss National Science Foundation / Projects / 100013_207710
Create date
20/12/2024 8:07
Last modification date
21/12/2024 7:09